Claims, underwriting, collections, customer operations. We take the most expensive process inside a market leader and rebuild it as a system we run. We're paid a share of what it saves. That is the whole business.
Dubai · 25.2048° N · 55.2708° E
0h 00m — What we do
We sit with the people who do the work until we can do it ourselves.
The exceptions, the workarounds, the unwritten rules, the forms nobody reads. Then we rebuild the process as software that does the work, and we run it inside your walls for as long as it saves money. The data never leaves.
a handful — The clients
A handful of market leaders opened their operations to us: logins, floor access, their own baseline numbers. The terms are below.
A base fee to do the work right, plus a share of the savings we prove against your own baseline. Most of our money is in the share.
Credentials, a desk on the floor, a seat in the morning meeting where the work is handed out.
We stay to run the system in production. The contract is long because savings are measured over years, not over a demo.
Each system is built on one operation's own data and exceptions. It would be useless anywhere else.
نجم — The name
Najm is Arabic for star. Before there were roads here, navigators crossed the desert by stars — fixed points that hold still while everything else moves.
×12 — The crew
The whole company. When we take your process, these are the people in your building.
Leadership. They set direction, make the commitments, and answer for the outcome.
They build the software and internal systems the company runs on.
Forward-deployed engineers. Embedded with clients, delivering measurable results inside their operations.
Communications and support. They carry the company's story and keep its operations running.
دبي · Dubai 25.2° N ↔ San Francisco 37.8° N
25.20° N · 55.27° E — Why Dubai
Our people live here.
Najm is Arabic for star — the ones navigators crossed this desert by.
Naijm · Dubai · 25.2048° N, 55.2708° E